Customer Service

Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time
Toll-free: 1-800-650-6787
Email: customerservice@hcpro.com

Holidays:  Our offices will be closed on these holidays

• Wednesday, January 1 — New Year's Day
• Monday, January 20 — Martin Luther King Jr. Day
• Monday, May 26 — Memorial Day
• Thursday, June 19 — Juneteenth
• Friday, July 4 — Independence Day
• Monday, September 1 — Labor Day
• Thursday, November 27 — Thanksgiving Day
• Friday, November 28 — Day after Thanksgiving
• Wednesday, December 24 — Christmas Eve
• Thursday, December 25 — Christmas Day
• Friday, December 26 — Winter Holiday
• Monday, December 29 — Winter Holiday
• Tuesday, December 30 — Winter Holiday
• Wednesday, December 31 — Winter Holiday (New Years Eve)

Customer Service Mailing Address

DecisionHealth, an HCPro brand
35 W. Wacker Drive, 16th Floor
Chicago, IL 60601-5809